Privacy / Cookie Policy

Last Updated: December 31, 2021

Last Updated: December 31, 2021

Contact email: info@newgenp.com

NewGenP, Limited, hereafter referred to as the “Company”, respects your privacy and is committed to protecting it.

This notice explains how the Company collects and processes personal and non-personal data collected through our website https://www.newgenp.com hereafter referred to as the “Site”, and through any third parties used by the Site.  It will notify you of the following:

  • What personally identifiable information is collected from you through the Site, how it is used and with whom it may be shared.

  • What choices are available to you regarding the use of your data.

  • The security procedures that are in place to protect against the misuse of your information.

​If you feel that we are not abiding by this policy, please send us an email immediately.

 

Privacy Policy

NewGenP, Limited values the protection of your personal and non-personal information and respects your right to understand how it is gathered and used. The following provides further information on the Site, the information it gathers when that information is collected, and the retention and protection of your information by third parties used by the Site.

The Site also uses Google Analytics and Google Tag Manager. Further information on these products will be presented below. For additional information on how Google uses information collected by these products please see Google Privacy & Terms.

Personal Data

Personal data is defined by the European Union General Data Protection Regulation (GDPR) as any information that directly or indirectly identifies or is identifiable to you as a natural person. Personal data includes information such as your name, address, e-mail, telephone number or IP address.

Details specific to the collection and retention of your information stored in Cookies are defined in our Cookie Policy.

The Site uses a webform to allow visitors to contact the Company. This form requires visitors to provide contact information [first name, last name, email address). Contact information from the form is used by the Company and will not be shared with any third party except for those used to electronically store form information.

Please be aware that we may use third-party cloud service providers that provide hosting, data storage and other services pursuant to standard terms and conditions that may be nonnegotiable; these service providers have informed us or the general public that they apply security measures they consider adequate for the protection of information within their system, or they have a general reputation for applying such measures. However, we will not be liable (to the fullest extent permitted by law) for any damages that may result from the misuse of any information, including Personal Data, by these companies.

The Site’s various mailing lists, downloads, special offers, contests, registration forms, and surveys may request that you give us contact information such as your name, mailing and/or e-mail address, demographic information such as your age and gender, and personal preference information such as your preferred software and interests. Information submitted at the time of submission will be used by the Company only as necessary for our legitimate business interests, including without limitation the improvement of our products, services and the contents of the Site. The Company may also share such information with our business and promotional partners to further those interests. Personally identifiable information is never sold or leased to any third parties. With your permission, we may use your contact information to send you information about our company and products. You may always opt-out of receiving future mailings as provided below. The Company does not store any credit card information it may receive in regard to a specific transaction and/or billing arrangement except as necessary to complete and satisfy its rights and obligations with regard to such transaction, billing arrangement, and/or as otherwise authorized by a user.

The Company may disclose user information in special cases when we have reason to believe that disclosing this information is necessary to identify, contact or bring legal action against someone who may be causing injury to or interference (either intentionally or unintentionally) with the Company’s rights or property, other users of the Site, or anyone else that could be harmed by such activities.

The Company may also be required to disclose personal information in response to lawful requests by public authorities, including to meet national security or law enforcement requirements.

If you have any questions about the processing of your personal data or the information in this notice, please send an email to info@newgenp.com.

Sharing your Personal Information

We share your personal information with third parties as defined by our Cookie Policy.

We may also share your personal information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful requests for information we receive, or to otherwise protect our rights.

Your rights on your Personal Data

You have the right to access the personal information that we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us at info@newgenp.com.

Residents of the European Union (EU) / European Economic Area (EEA)

Please note that your information may be transferred outside of Europe, including Canada and the United States.

Minors

The Site is not intended for individuals under the age of 16 though, as we don’t gather personal data pertaining to a visitor’s age, we cannot prevent minors from accessing the Site.

Security

Security for all personally identifiable information is extremely important to us. We have implemented technical, administrative and physical security measures to attempt to protect your personally identifiable information from unauthorized access and improper use. We also protect your personally identifiable information offline. Only employees who need the information to perform a specific job (for example, customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment. We continually review all such measures and update them when appropriate. Unfortunately, no data transmission over the Internet can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, the Company cannot ensure or warrant the security of any information you transmit via the internet. By transmitting any such information to Company, you accept that you do so at your own risk.

Any information gathered by Google Analytics is protected as per their  Data privacy and security documentation .

Links

The Site contains links to other websites. We are not responsible for the content or privacy practices of other sites. All links to other websites will open in a new browser tab and we encourage our Site visitors to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.

Choice/Opt-Out

The Site may provide you with the opportunity to opt-in to receive communications from us at the point where we request information about you. You always have the option of removing your name from any e-mail list in order to discontinue any such future communications. In order to ensure immediate removal from any list, please follow the specific instructions set forth within the communications you receive from the Company which you no longer wish to receive. If you are unsuccessful in completing the instructions specified in any such communication, please e-mail us at info@newgenp.com, including a copy of the undesired email attached to the request, and state you wish to be removed from the mailing list.

Transfer of Information Across National Borders

Our site and various information we collect are operated on servers located in various jurisdictions, including the United States. When you access or use the Site and/or our services, personal information about you may be transferred outside the country in which you are situated to these other locations. The Company’s policies ensure that such personal information is protected to the same standard when processed by any Company entity or office around the world. We also ensure that appropriate contracts containing standard data protection clauses approved by the European Commission to protect that information and the rights of individuals are in place with any and all third-party service providers we may use.

Your Acceptance of These Terms

By using the Site, you accept the policies and restrictions set forth in this Online Privacy Policy. If you do not agree to this policy, please do not use the Site. This Online Privacy Policy may be revised from time to time by updating this posting. You are bound by any such revisions and should therefore periodically visit this page to review the then current Online Privacy Policy to which you are bound.

Privacy Policy Changes

Please review the “Last Updated” legend at the top of this page to determine when this Policy was last amended. Any changes to this Privacy Policy will become effective on the “Last Updated” date indicated above. By using the Site or providing information to us following such changes, you will have accepted the Policy amendments.

 

Cookie Policy

What is a “cookie”?

"Cookies” are text-only pieces of information created by a web browser when you visit a website.  Cookies are placed on your computer, smartphone or tablet (whichever device you are using to browse the Internet).

How we use cookies

Cookies are used to gather certain information about Site visitors, such as the make and model of your device, its operating system, information about the screen size, pages visited, browser type and average time spent on the Site.  We also collect information about your language preference and your IP address to determine your geographic location at a country, city or postal / zip code level.

Sensitive personal information is not stored within cookies.

There are two main types of cookies:

Session cookies:  these are temporary cookies that expire when you leave the Site. Session cookies allows the Site to recognize you as you navigate between pages during a single browser session and for you to use the website more efficiently.

Persistent cookies:  Persistent cookies are stored on your device between browsing sessions until expiry or deletion.

We use both session cookies and persistent cookies on the Site.  This information is used to determine which settings are appropriate for your computer or device, to enhance your digital experience, and for internal analysis and reporting.

Managing cookies in your browser

There are settings available in your web browser if you do not wish to receive a cookie or if you wish your browser to notify you when you receive a cookie. You can easily delete and manage any cookies that have been installed in the cookie folder of your browser by following the instructions provided by your browser manufacturer.

If your browser is not found above, please consult the documentation provided by the manufacturer. Your mobile device will also have documentation on how to disable cookies on the device.

Third Parties

Google Analytics & Google Tag Manager

We use Google Analytics to help us analyze how visitors use the Site so that we can improve our website and your experience.  Google Analytics may collect your IP address or device identifier on the date you visit the Site, your general location and the web pages you visit.  For example, the information generated by the cookie about your use of the Site (including your IP address) will be transmitted to and stored on a Google server. Google uses this information for the purpose of evaluating your use of the website, compiling reports on site activity for us, and providing us with other services relating to website activity and internet usage.  For more information, see How Google uses information from sites or apps that use our services and Google Analytics and Privacy.

You can prevent the storage and processing of data relating to your use of the website by Google Analytics by installing Google’s opt-out browser add-on. This add-on is designed to be compatible with Chrome, MS Edge, Safari, and Firefox.

Pixel tags and web beacons

Pixel tags and web beacon technologies provide information about how you interact with the Site.  For example, they can be used to determine which buttons you click on our website.  These technologies may communicate with servers to obtain and relay information about the IP address being used to access the Site and information about your browser.  This information will be used to improve the Site and your experience of visiting the website.

Cookie Policy Changes

Please review the “Last Updated” legend at the top of this webpage for when the policy was last amended. Any changes will become effective on the “Last Updated” date indicated above.  By using the Site or providing information to us following such changes, you will have accepted the amended Cookie Policy.

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